Tag Archives: chanel

Has Luxury shopping LOST its LUXury?

I recently sat down with friends for lunch, most of whom are in luxury retail. We got on the subject of this past holiday season, and what it was like- busy, good customers, making money, etc. But what dominated the conversation was actually the topic of the “customers”. Now to clarify, there are “Clients”: (those who are repeat shoppers who work one-on-one with their Sales Associate, and generally spend more money than the average shopper- THEY ARE GOOD!). The “customers” are the “one-time-buyer”, who is NOT (yet, or ever will be) a client, and usually shopping in a place CLEARLY out of their league.  Some of these stories I heard made me realize that: A) there are some REALLY stupid people out there, B) the English language & grammar is finished (as we know it); C) LuAnn De Lesseps song sings true: “Money Can’t Buy You Class”.

Story 1- STUPID PEOPLE

A woman came into a Luxury store, looked at some men’s loafers, and asked the Salesperson, “it says (brand) here, but it doesn’t say “made-in-Italy” anywhere”. The Salesperson replied, “yes, you’re right. Actually none of the Men’s shoes say that.” She replied, “But some of the Women’s do?”. The salesperson responded, “correct, some of the Women’s Collection Shoes do say it.” She takes a moment to think about it, then says,” well…. are these… copies?” (REALLY LADY??!?!?!?!!? You’re IN the ACTUAL STORE and you’re asking if they are REAL?!?!?!?!)  The Salesperson said, “Excuse me, you are in a (brand) store- we don’t sell copies.” DAMN GOOD ANSWER! Tell her to GET OUT!) Another friend said that if it were him, he would have loved to mock her, and say, “oh yes, these are copies. We have such a high demand, that we can’t make enough; so we get copies made in China and sell them under our own roof.” (GOD,  I WISH I COULD HAVE SEEN THAT HAPPEN).

Story 1.5 (more stupidity)

A woman comes into a Luxury store’s shoe department. She asks,”are you having sale?” Salesperson says, “yes, all sale shoes are in this section here.” The customer walks over to a completely different shoe section and asks, “are these on sale?” Sales associate, “No, only these shoes here.” (pointing back to the sale section just shown). Customer asks, “So these aren’t on sale then?” ( NO !!!! THOSE AREN’T ON SALE!!! OTHERWISE THEY’D BE IN THE SALE AREA!!!!!)

PART 2- THE END OF PROPER GRAMMAR (… and more Stupidity)

A woman walks in to a luxury store, and says,” you don’t got any red bags?”     THE CORRECT QUESTION WOULD BE, “Do you have any red bags?”.

Person walks into a luxury store. Salesperson greets with a smile and says, “Hello!” Customer responds with, “I’m just looking.”  My favorite Salesperson response to that? Salesperson, “and I’m just saying hello…”

A man picks up a black display shoe and asks,”what color is this?” The salesperson responds, “It’s Black”. The customer says, “Is it? It looks Navy. Are you sure it’s not Navy?” The Sales Associate (WHO KNOWS WHAT COLOR IT IS- HI, THEY WORK THERE) responds, “Yes, I’m sure. It only comes in Black”. The Customer: “Oh yeah, it is.  I’m looking for black, just wanted to make sure.” Then a pause, “You don’t have this in Navy?” (NO THEY DON’T HAVE IT IN NAVY!!!!!)  Salesperson says, “no, like I said, it only comes in black.” Customer asks, “you don’t have my size?” Sales associate says, ” I don’t know, you haven’t told me your size.” (THESE “CUSTOMERS” ARE SO STUPID!!!!) Then the customer asks, “well, what size is this?”  The salesperson takes shoe, looks at size, and replies, “It is an 8”. The Customer says, “that’s not my size”.  Associate has to ask, “well, what size do you want?” The customer answers, “I need a 10”. (DUH YOU F***ING IDIOT!!!!!!! JUST TELL THE SALESPERSON WHAT SIZE YOU WANT IN WHAT SHOE!!!!!!!! IT’S ACTUALLY VERY EASY!!!!! ALL THAT STUPID CONVERSATION FOR NOTHING!!!!!)

Woman walks in to luxury store, asks, “Where are your wallets?” Salesperson replies, “They are in all the cases here. Are you looking for a specific color?” Customer answers, “no, just looking…. can I see this black one?” Salesperson shows it to her. Customer asks, “what other colors does it come in?” Salesperson responds, “grey and blue.” The customer asks, “you don’t have it in pink?” (IF SHE HAD IT IN PINK, DON’T YOU THINK SHE WOULD HAVE TOLD YOU??????) Customer then says,” I really want a bright color wallet.” (THEN WHAT ARE YOU DOING LOOKING AT A BLACK WALLET??? THE SALESPERSON ASKED IF YOU WERE LOOKING FOR A PARTICULAR COLOR!!!!)

When people ask, “you don’t have this..?.” , or “you don’t “got” this..?”, (GROSS) or “you don’t carry…?” ALREADY SETS THE TONE in a NEGATIVE manner, and having the salesperson NOT want to help you. (ie: you are “setting self up for confirmation of disappointment and failure”). The correct way to ask for something would be, “DO you have this…?” or, “DO you carry…?” Asking in a positive manner would be more engaging in having the Salesperson WANTING to help you!

PART 3- “Money Can’t Buy You Class”

This last part will probably anger people, but hey- I’m writing what I see and hear.

Recently, during my shopping excursions/outings/researching, I have noticed more and more….how shall I put this…. “conflicting demographics” in luxury stores.  On one side of the boutique is an upscale Jewish family, wife carrying a $12,000 Hermes; while on the other side is a bunch of “rapper wannabes” (Not an actual real successful rapper), with their pants hanging below their butts, underwear in complete exposure, Gucci belt, shoes; and smelling of marijuana. Or a young Korean couple shopping, the lady done up in a Chanel jacket,  jeans, and Louboutins; while a group of Middle Americans, overweight with dyed hair, piercings, (and clearly a decade behind in fashion), wander through the store, saying,” this store is so expensive, look how much this is, lets try things on”.

SIGH.

While there is a part of me that believes, “everyone is created equal”, … that’s where it stops. Created. Everyone WAS created equally- It’s what people have BECOME, what they have MADE OF THEMSELVES, how they REPRESENT THEMSELVES, that make me think they are not “equal”. Imagine you have gone through college, earned degrees, finally made a name for yourself, and can create a lifestyle you can afford. Like the Jewish/Hermes bag-woman, and the Korean couple: they have clearly made their mark, paid their dues, worked hard to get the things they want, or have inheirited a lifestyle that continues to involve themselves in a surrounding they appreciate and respect.

On the other hand, everyone can aspire to be someone, or be a better person, or want the “finer things in life” right? But how are we to take them seriously when they represent themselves in a place where, what they represent, does not in fact, belong? I can imagine a whole bunch of people telling me I’m too judgmental,  racist, stuck up, etc. Try this: the “rapper wannabes” I used for example? When I see this, I think, “What would Barack and Michelle Obama think? Or Oprah? They don’t dress like this. Would they be saddened to see their fellow race representing themselves like this?  Or do you think they would embrace the culture and think nothing of it?” I believe they would feel embarrassed, JUST the SAME way I WOULD , when those “Middle Americans” represent themselves the way they do, and people would think to put ME in that same category.

Luxury isn’t Luxury when the co-habitat of different groups of people are all of a sudden “fish-bowled”. It isn’t meant to be, for these groups to be shopping under the same roof together. Think of their living situations- Do they live in the same neighborhoods? NO. Do they eat at the same restaurants? NO.

Luxury is not luxury when anyone can just go in and buy it. You have to EARN IT, and RESPECT IT.

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OSCAR FASHION: AND THE AWARD GOES TO…..

Oscar Night is the biggest night in Hollywood, and one of the biggest nights in celebrity, and fashion. So it’s no wonder A-listers, beautiful people, and the film industry puts their best foot (or dress, jewels, and hair) forward… OR DO THEY???

Here are some of the BEST, and WORST, … of the year:

****The Red Queens****

These ladies rocked the Red Carpet in Red, and this should be an Oscar category in its own right! “And the Red Dress Winner of the night is…”

JENNIFER HUDSON!!!! ATELIER VERSACE! OSCAR GOLD! This is DEFINITELY my BEST DRESSED for the OSCARS! THIS is how you DRESS! A PERFECT STAR! WHOMEVER is her stylist- I congratulate you! A Standing Ovation!!!!!!

The Hostess, with the Mostest. Anne Hathaway in VINTAGE Valentino….. and not ONLY did she wear an iconic dress, but she was ON the carpet WITH VALENTINO HIMSELF!!!! Talk about a DOUBLE WIN! Chic, classic, Hollywood.

Sandra Bullock, in Vera Wang. Nice. Pretty. Safe. (The extra bow “poof”  on the butt provides cushioning for the long sitting during the show.)

Jennifer Lawrence, in Calvin Klein Collection. I think she looks ABSOLUTELY AMAZING. Yes, this goes against my saying that “Oscars are a reason for dressing up like Royalty”, and this is a HUGE deal for her- Oscar nom for her first film, but DAMN! Simplicity here… is GOLDEN! I want more Jennifer!!!

Penelope Cruz, in L’wren Scott. Bombshell…. she wasn’t in a film to be nominated, but was there to support her man. She looked HOT, WITHOUT stealing the spotlight… perfect!

****WHITE WASH****

Hailee Steinfeld, in Marchesa. She is young, 14 YEARS OLD! This IS her PRINCESS MOMENT! She was up for a Best Actress!! So cute, and age appropriate! Everybody say it: “aww……”

Michelle Williams, in Chanel. OMG, I’m so TIRED of this look from her!!! She’s SOOO white, and she’s always wearing these LIGHT COLORS! When I can’t tell the difference between the dress and skin, WE HAVE A PROBLEM!!! Put in some extensions, and wear a colored dress for once… PLEASE!!!!!!

Mandy Moore, in Monique Lhullier. WTF?!?!? This IS a WHO LIED TO YOU MOMENT….. AGAIN! Mandy has CONTINUALLY been on my WORST DRESSED! She looks like a Friggin GHOST, skin and dress match, she’s all washed out, makeup and hair makes her look OLD…. she is “THE GHOST OF JULIANNE MOORE PAST!”

Celine Dion, in Armani Prive.  Nice to see her after a while, and dressing like a wholesome mom. Could we add  a slit in the leg please? Celine: It’s your night off!!! And still, it looks like your wearing the kitchen apron!  HAVE FUN!!!

Melissa Leo, in Marc Bauwer. Oscar winner (her role in The Fighter was Amazing), but this dress, like the Christmas tree Skirt! I love me some White & Gold, but this doesn’t look like a “Oscar Dress”.. this looks like a Holiday tablecloth! Or one of those snowflake cutouts kids make in school! WHY THIS?!?!? Where is the FEMININE,REGAL BEAUTY? This is Militant Doily.

Gwenyth Paltrow, in Calvin Klein. Everyone on the carpet loved this, “the modern edge”, “the simplicity”, etc… I like it as well, but NOT for the OSCARS. She is a past LEADING LADY OSCAR WINNER: a lil more “OOMPF” please. I think this dress would be GREAT for something like a Museum gala.

Nicole Kidman, in Dior. I like the top half; the bodice and beading and fit are perfect. I love a strapless with a choker style necklace, (this one she was wearing was 150 carats!!!). And then: the rest of the dress….. What is this??!?!? She said she liked it because of the “structure”.  To me, this is a structure of a diaper. I want to see her little waist, not her big hips! This dress is EDITORIAL! to be seen STILL in a magazine PHOTO! When she walked, she looked like a white woman trying to wear a kimono: stiff and uncomfortable. Nicole: stick with the column gowns, and keep it SIMPLE!

I HAD to share this extra photo with you I saw on JustJared. LOOK AT GWENYTH’S BODY!!! SHE IS TINY! We all know that Nicole Kidman is a STICK, so when I see THIS photo, I’m thinking Gwenyth is the NEW Nicole Ritchie! I LOVE this photo, and I LOVE Gwenyth’s SHOES! (still not for Oscar’s though)

****THE A-LIST LADIES****

Cate Blanchett, in Givenchy. This is from the same collection as Florence Welche’s Grammy Dress, wear the the design house was all Asian influenced.  The backstage video/presentation of this collection (find it on youtube) was a great way to appreciate all the work and beading and time that went into this well done collection.  Cate is a beautiful woman, and one of my favorite actresses. This dress on her…is not my favorite. It’s a little too much “bullseye on the bosom”. It’s a pretty pic, I just know she could have found a dress JUUUUST a bit better.

Halle Berry, in Marchesa. I know I don’t have to tell you twice to look at this photo, (I could stare at that face all day). But REALLY look at this dress. The whole design is STUNNING…. BEFORE all that Tulle was added…!!! The crystal beading, the nude-gold tones, perfectly go with her skin, and compliment her body. And then, the WHOLE ROLL of TOILET PAPER GOT STUCK AS SHE LEFT THE BATHROOM!!! It looks sloppy, and like an after thought from the designers. LESS IS MORE in this case!!!!!!

Hilary Swank, in Gucci. I love the dress, from the structure being simple, to the long flow of feathers. But where’s the rest?!?! Was she running late??? Because she forgot all her JEWELRY!!!! Neil Lane Diamond Studs PLEASE???? Chopard necklace PLEASE??? She is wearing a piece in her hair… can YOU see it??? NO!! So we need MORE! That necklace Nicole Kidman was wearing should BE ON THIS NECK! (and add a light spray tan….  a little glow would help).

****YOUNG HOLLYWOOD****

Mila Kunis, in Elie Saab. We all know she’s beautiful, and has taken over the spot as the “hottest in Hollywood”. (I put her up there as the new Megan Fox, who is under Angelina- Mila WAS “Young Angelina” in GIA). So PLEASE MILA: DRESS LIKE THAT! We don’t want to see you “pretty in lavender”, we want you to be the SMOLDERING TEMPTRESS! Where is that character from “Black Swan”?!?! This is too girly-frill -frou-frou for her. The one thing going for her was the bust area, where it looked like the lavender bra lace was about to push her out! Next time, I want to see LONG HAIR, TIGHT DRESS, and SEX APPEAL (the OSCAR version). GET NOTICED, and GET WORK! I want to see MORE MILA!

Natalie Portman, in Rodarte. YAY FOR WINNING!!! “Meh” for the dress. I think she is EXTREMELY TALENTED, SUPER SMART, and I have LOVED HER since she played “Matilda” in “Leon: The Professional”.  But, this is about fashion.  I can clearly see she has taken on the role of “mom” already, seeing as this is the dress version of “mom jeans”. Yes, she is pregnant…Yes, she wants to be comfortable…. I just think it was a boring dress. I mean, she just won BEST ACTRESS, and her dress looked like a jersey knit, not an evening gown silk or satin. But I LIKED THE EARRINGS!

Scarlett Johannsen in Dolce & Gabbana…. or her Grandmothers curtains…. or that doily from the back of the couch… or the tablecloth for special occasions….REALLY? It looked like she ROLLED OUT OF BED (BRUSH UR DAMN HAIR), and wear a dress WORTHY of OSCAR GLAMOUR!!!! This is NOT Glamour!! Who lied to you and told you this was an Oscar dress!?!?!?

Reese Witherspon, in Armani Prive. Or IS IT?!?! NO! IT’S ELLE WOODS!!!! SHE’S BACK, and ALL GROWN UP! Is she trying to tell us there will be a Legally Blonde 3????? We all know by now one of my favorite words: BARBIE! I LOVE her for showing up in an evening gown, with a BIG ponytail, and TAN! THIS is MALIBU BARBIE, this is… THE RETURN OF ELLE! “SNAPS FOR ELLE!”

****AND THE WORST DRESSED GOES TO…****

Amy Adams, in L’wren Scott. UGh, this look was executed SO HORRIBLY! WHAT THE HELL IS THAT NECKLACE DOING??? With the MATCHY-MATCHY bracelet? UGH, she might as well be wearing BRACES on her TEETH and this look can be from Saved By the Bell: Prom Night!!! It’s so BAD 80’s Prom/Dynasty/Pretty in Pink… Just Horrible. This stylist LIED.

Virginia Madsen, in Romona Keveza.  Sigh…. I think she is trying to get work with Disney, because she is dressing like a cross between both “Ursula” from The Little Mermaid, and “Cruella DeVille” from 101 Dalmations. She said she chose this because it was “classic old Hollywood”. WHY, BECAUSE IT’S BLACK & WHITE???? The bottom half looks nice, but the top makes her look heavy, and that GARISH RED LIPSTICK is CLOWNISH.

Marisa Tomei, in OLD Charles James. Fashion people were talking about this dress, and Randolph Duke said something that struck me. He said, “this is an important dress”, and that its amazing that a Vintage Charles James was brought back…. I THINK IT IS IMPORTANT TO SEE SO THAT WE KNOW NEVER TO MAKE ANYTHING LIKE IT AGAIN!!! This is one of the UGLIEST things I have EVER SEEN!!! WTF is that Tutu Hemline?!?!?!?! The LOSING contestants on Project Runway could make a better dress, drunk AND blindfolded!!! This is not about Marisa (“My Cousin Vinny”.. My favorite character EVER!) This is about her STYLIST WHO LIED TO HER. HORRIBLE!!!!!!

Helena Bohnam Carter, wearing Colleen Atwood. I put her here, because this is normally where she goes. Even though, I have to say, for HER: this is GOOD! She is wearing a creation from Colleen Atwood, who is probably the TOP Costume Designer in Hollywood. (I would DIE to work with her on a film).  But, I think instead of having your film’s costumer make you a dress, you should wear a true fashion designer’s! All in all: a BIG improvement. But this is still like having your mom make your Prom dress.

****THE MEN****

Colin Firth, in Tom Ford. Not only is this custom Tom Ford, but ECO Tom Ford! All materials used in this Tuxedo were italian organic, non chemical dye fabrics, that were safe for the environment.  Even Tom got a mention in Colin’s WINNING SPEECH. Must be doing something right! 🙂

Justin Timberlake, in Tom Ford. What can I say that’s bad about this outfit? NOTHING. Well groomed, well fitted. THIS IS WHY TOM FORD IS WHO HE IS. PERFECTION.

Jesse Eisenberg, in I DONT CARE. That’s what his appearance seems to say anyway. THIS IS THE OSCARS. You just played the ROLE of a LIFETIME, in the film that “DEFINED A GENERATION”, and that (COULD) have won! And you disrespect the Academy by showing up like this… WASH AND STYLE YOUR F***ING HAIR!!! STRAIGHTEN and CINCH your F***ING TIE!!! Your not in character anymore, you don’t need to play an ASS****. Dress appropriately DAMMIT.

And saving the BEST FOR LAST… A SPECIAL APPEARANCE…. by the sexy: SHARON STONE!

KATHERINE TREMMEL IS BACK!!!!! Sharon is JAW DROPPING in this DIOR. She is in her 50’s!!!!  Look at her Posture, her pose! DAMN! She is the one woman last night that wives were scared of! This Lady was on the PROWL!  SHE IS REEKING of SEX APPEAL,  ATTITUDE, and JUST PLAIN HOTNESS.  (thank you Sharon!)

A REAL GIRL… Wearing LABELS! THANK YOU GOD!

DO YOU SEE THIS GIRLS?!?!?!?! THIS IS WHAT I’M TALKING ABOUT!!! THIS IS HOW YOU LEAVE THE HOUSE!!!

So, I see this girl, young, about 20, every week.  And every time I see her, she is HEAD 2 TOE in Luxury Labels! (THERE IS A GOD)!!!!

Lets go thru the list: Hermes bangle, with matching Hermes belt. Fendi bag. Chanel pin on a cape sweater. Whats out of the shot? Chanel ballet flats.( YOU DO THE MATH) 🙂

The first time I saw her, she was in all black, tall high heeled boots, and the big Chanel Cabo quilted bag… Hermes bangles…. (sigh)… it’s my favorite word again: PERFECTION. The fact that she is also model thin, with perfect long hair, PORCELAIN SKIN, lived in Paris, and has a GORGEOUS French name (a Woman’s Couture design house has same name!)… I mean, just wait till 5 years from now, 10 years!!! THAT CLOSET is going to be like the VOUGE CLOSET IN NYC!!!!

THIS GIRL gives me something to LIVE for, and look foward to EVERY WEEK!

RED LEOPARD PANTS & CLEAR HEELS… (SIGH)

So I was in Bev Hills having a wonderful brunch not too long ago, and what passes me by? This lovely ensemble…. RED LEOPARD PRINT PANTS with CLEAR PLASTIC HEELS. I think I dropped my fork…(thank GOD I didn’t spill my Mimosa!)  This girl had a Chanel bag, Chanel flower pin, and Chanel ring (OK, WE GET IT: YOU LOVE CHANEL)…. BUT HONEY: W(hy)TF are you wearing THAT OUTFIT??? You obviously have some $$, so USE IT and ditch those pants and heels!!!! (and while ur at it, buy a brush for you and ur friend, because that hair was HORRIBLE!)

SO: the red leopard pants- IF they were on a MODEL type body, in a night club, with a HOT backless top, and AMAZING heels/boots…. i would MAYBE let it slide…. BUT THOSE SHOES… (omg) are for strippers, hookers, drag queens (well, not high enough, so maybe beginners). WHO WEARS THOSE IN PUBLIC, ON THE STREETS, DURING DAYTIME, AND IN BEVERLY HILLS!?!?!?!?

Remember all the looks Julia Roberts character got while walking on Rodeo Dr in Pretty Woman?  THATS the kinda look I was giving this girl, and I’m sure so were all the other Fashionistas on that block!!!